Spanish Technical Trainer

Job Description

About the Team

Partner & Customer Training EMEA team is responsible for the marketing, sales, and delivery of training and certifications within the EMEA territory for Milestone. The mission of the team is to empower the people in the Milestone community to perform on the-job by growing their expertise in designing and implementing Milestone solutions. The team consist of (4) colleagues, who promote, sell, and coordinate the various certifications and courses, and (1) other colleagues delivering training. By working directly with the EMEA sales organization, this team actively promotes, sells, and manages the certification and training activities driving towards a profitable and professional service business unit, that supports the sale of Milestone core products

About the Role

This role supports the EMEA sales organization by Educating and Training Milestone Business Partners in the following areas:

Ensure the successful delivery of training courses including, but not limited to the following:

• Milestone Solution Design
• Milestone Technical Configuration Level 1
• Milestone Technical Configuration Level 2
• Milestone Smart Client Skills
• Milestone Customized Training

Conduct the training courses throughout the regions in online or face-to-face format

Support Milestone partners by delivering customized training and services where needed

Provide Quality knowledge transfer to business partners in various settings.

Provide relevant knowledge transfer to Milestone Business Partners on Milestone products and processes.

Manage attendees' expectations to ensure quality knowledge delivery.

Manage technical systems/tools/equipment related to courses.

Maintain high level working knowledge of Milestone products and industry standards as they relate to partner requirements.

Customized training activities as directed.

How we can match:

• Degree in Computer Sciences or Computer Engineering or equivalent experience.
• Outstanding Customer Service Skills.
• Experience delivering technical training materials.
• Strong knowledge of Windows Operating System, virtual machines - VMWare ESXi, Cloud technology, AWS.
• Experience with database (Microsoft SQL) and networking concepts.
• Proficient verbal and written skills in English and native level of Spanish
• Knowledge of the video surveillance industry and technology is a plus
• Experience with Milestone XProtect software is considered strong advantage

Personal skills:

• Willingness to travel up to 50% of the time
• Possess a high level of integrity and ethics
• Analytical and structured approach
• Dedicated and independent with excellent collaboration skills
• Ability to prioritize in a changing environment
• Ability to work with others from a variety of backgrounds and cultures
• Positive and friendly attitude

Milestone People First Benefits:

• Hybrid-friendly/flexible way of working
• Competitive salary and benefits
• 25 days vacation
• Employer covered luxury health and dental packages
• Best Doctors Insurance
• Public transport card sponsored by us or parking spot in the office
• Employer sponsored mobile phone and telecom subscription
• Compliments gift card
• Food vouchers
• Multisport card covered by the employer
• Employee Assistance Program supporting mental health with Mindromeda
• Dedicated employee learning and trainings budget, optional access to e-learning platform Coursera