Vendor Care Specialist-Senior Process Associate-Spanish-Hybrid Wroclaw!

Ready to shape the future of work?

At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Vendor Care Specialist-Senior Process Associate-Spanish-Hybrid Wroclaw!

Vendor Care is a special Team in Accounts Payable structure, who is mainly responsible for direct contact with our suppliers and stakeholders. The person on this position would be responsible for supporting the Team as Specialist for Spanish market, sharing the process knowledge among the Team members, and facing new challenges.

Responsibilities

• Solving the queries logged through the 'Service Now' platform;

• Replying to the phone calls, that we receive on daily basis from our suppliers

• Sharing the process knowledge among the Team, supporting others in solving the queries

• Ensuring the high quality of services delivered

• Other duties are assigned.

Qualifications we seek in you!

Minimum Qualifications / Skills

• High school diploma or equivalent

• Knowledge of English language (at least B2) and of Spanish language (at least on level B1)

• Proficiency in using Microsoft's programs, SAP, Service Now, Amazon Connect

• Readiness to face new challenges, willingness to support the others, commitment, and professionalism.

Preferred Qualifications/ Skills

• Previous experience in Accounting or Finance departments - will be considered as additional advantage.

Why join Genpact?

• Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation

• Make an impact - Drive change for global enterprises and solve business challenges that matter

• Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities

• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.